Where to find your trips
Every booking you make is saved to your account. Sign in and open the Bookings page to see all of your upcoming and past vacations, each with its own booking reference (for example SKY-000123).
- Bookings page - a complete history with status, dates, price, and payment details.
- Confirmation email - sent to the email on your booking the moment it is placed.
- Pending approval - new bookings show as pending until our team approves them.
Need a copy of a receipt or confirmation? Open the trip in your booking history and re-send or download the confirmation email.
Boarding passes and check-in
Check-in opens 24 hours before departure for most airlines. Head to the airline's app or website with your booking reference and last name to get your boarding pass.
- Boarding passes are issued by the airline, not by us.
- Keep your booking reference handy - you will need it to check in.
- Check your flight's status on the day of travel for any gate or timing changes.
Making changes
If your plans change, contact our support team before your trip starts. Availability to change dates, travelers, or destination depends on the policy of the property, airline, or rental provider you booked with.
- Changes are easiest to make before check-in.
- Some bookings are non-refundable and cannot be changed.
- Any price difference or fees are confirmed with you before we apply a change.
Need help with a trip?
Our support team is available 24/7. Before you reach out, have your booking reference and the email used at booking ready so we can find your trip faster.